ORDERS & SHIPPING
CAN I TRACK MY ORDER?
All Australian standard orders sent from Ecofit Sports are sent via a traceable method via Sendle. Once you provide your email address, we will link it to your order and you will receive automated shipping updates, or alternatively, you can visit https://try.sendle.com/tracking and enter your unique 6-character alpha-numeric tracking code to track your shipment.
Express and International orders are shipped via DHL Express. You will be issued with a tracking number along with your order confirmation email and you can track your shipment at: https://www.dhl.com/au-en/home/tracking.html
As soon as we receive your order, we begin to process, pick and pack your order, ready for dispatch. Orders are dispatched between Monday - Friday 9.00am - 5.00pm AEST/AEDT. Please allow up to 48 hours from order confirmation to dispatch.
HOW LONG DO DELIVERIES TAKE?
All standard Australian orders are sent via Sendle or Express via Aus Post:
- Standard Shipping: 2-5 business days from dispatch
- Express Shipping: 1-2 business days from dispatch
All Standard International orders are sent via Sendle or Express via DHL Express:
- Standard Shipping: 4-6 days for countries near Australia, and up to 15 days for countries further away.
- Express Shipping: A door-to-door delivery by the end of the next possible business day.
We accept payments from the following merchants through our secure Shopify payment gateway:
- Google Pay
- Currency conversion means you pay and order your items in your country's native currency, which means no conversion fees!
The currencies supported via our multi-currency gateway are:
- Australian Dollar (AUD) (this is our default currency)*
- United States Dollar (USD)
- Canadian Dollar (CAD)
- Pound Sterling (GBP)
- Euro (EUR)
- Hong Kong Dollar (HKD)
- Japanese Yen (JPY)
- New Zealand Dollar (NZD)
- Singapore Dollar (SGD)
- Chinese Yuan
- Indian Rupee